New technologies have made it possible for individuals and businesses to communicate globally, but how do we make the most of this instant communication?
Looking back, I remember having to post a letter to a friend, family member or customer and thinking.. I wonder when I’ll receive a reply or acknowledgement to my invitation or enquiry? Patiently waiting for a letter in the post seemed normal and in a way, it was exciting to see a paper envelope addressed to you. I remember as a kid buying decorated stationary and a special wax seal to close the envelope… boy, how times have changed! I recently wrote a 3 page story using a pen and actually got a hand cramp! Remember those?
Email technologies shortly followed in the late 80′s early 90′s and it was amazing to receive a reply within minutes or at least hours! How amazing to send a letter to someone and not have to lick an envelope or peel a stamp! Anyone in the world could receive a message from you if they had access to email and this my friends opened up a whole new world.
Wait, it gets better as you follow me through my time-line of wonder… what about aol aim, msn messenger and yahoo instant messenger? These instant tools or applications that frequently came with your “free” email account allowed us to type speak in real-time to anyone in the world! No waiting, no stamps, no phone charges and no hand cramps! Some included video and microphone capability, but that was only the beginning.
Now we all know what happened after that, but I wanted to remind all of you where we began. Enter the big boys>> Skype, Facebook, Twitter, LinkedIn, Four square, Flicker and now probably a hundred more to choose from. The world we live and work in has changed drastically… but do we make the most of it and how can we personalise our interactions?
How we have evolved:
- We can see each other and talk to each other using our computers from anywhere in the world
- We can network and refer clients to anyone in the world without leaving our home
- We can let people know where we are in the world, share photos and offer reviews of a place or service
- We can share everything, everywhere with anyone
- We can even look for a job or recruit people without leaving our chairs..
What we shouldn’t forget to do:
- Keep your personal life separate from your professional life (your clients don’t really want to hear that you “lost your lunch” on a night out)
- Pick up the phone once in a while
- Clean up your friends list, contacts etc (Do we really keep in touch regularly with 1000 people?) Keep relevant contacts and place them in lists if your connected on Facebook
- Attend networking events to keep the face-to-face relations alive (You’ll also make new friends or contacts)
- Stay in touch regularly with your friends and best clients (taking on too much social networking can harm your real-life relationships)
Most importantly… share, collaborate and partner with those local to you. Helping one another is the most positive and powerful way of communicating.